your trusted partner

RICA Animal Health Complete Care

RICA Animal Health Complete Care is committed to the repair and refurbishment of surgical instruments and rigid and flexible endoscopes.

RICA Animal Health Complete Care offers trusted repair solutions designed to reduce downtime and support the long-term performance of your equipment. With over 25 years of experience, we ensure your instruments are done right the first time, saving you time and money. 

Extend instrument life.
Reduce broken or damaged instruments.
Enhance instrument functionality.

The process

step 1

Sterilize instruments and complete the Repair Form. Reach out to us at sales@RICAanimalhealth.com if you have any questions.

Step 2

Send us your instruments along with the Repair Form. Please ensure all instruments are sterilized before sending.

step 3

We will return your repaired instruments to you!

forms

more information

Repair Form

FAQ

Our repair shop repairs instruments of all makes and models, as well as rigid and flexible endoscopes. We are unable to repair animal clippers. If you have questions about the eligibility of your products, reach out to us at sales@RICAanimalhealth.com.

You can expect the entire process to take 4 - 6 weeks, including shipping time.

Cost may vary depending on the type of instrument or endoscope.

  • General scissors sharpening starting at $10
  • Super-Cut scissors sharpening starting at $30
  • Drill bit sharpening starting at $15
  • Needle holder inserts starting at $35
  • And more!

Yes, we require all instruments be sterilized and sent to us in a sterilized pouch. Non-sterilized instruments may be returned or assessed a sterilization fee.

Our instrument and endoscope repair services are limited to within the U.S. and Canada.

Customer service

We are available at 800.889.3218 from Monday to Friday to answer your questions.